Joel Mallo

Excellence in service

We strive to provide the best customer experience when searching for a home loan. Whether you are still in the process of shopping or have already started the loan process with us we work hard to earn your business. We believe your business is not earned until after your loan is closed and you are completely satisfied.

With support from our technology partners Oracle, Redhat, Microsoft, and Cisco we are able to provide our best in class home loan delivery platform to service our clients. Our system matches you with the best home loan for your situation. We are always thinking of ways to make things easy even at closing. Sign your closing documents electronically anywhere in the country. From the airport to your living room it's that simple.

Although we invest in technology we understand our clients are people and that is why Directors Financial Group will always be available to answer your questions. Our home loan specialists are among the best in the industry with an average of eight years mortgage banking experience.

With an overall 98% customer satisfaction rate our dedicated home loan specialists will deliver on our promise of high quality service. Pick up the phone, give us a call and let us prove to you that you have made the best choice in a lender.

My primary focus is to grant you exceptional service. My mission is for you to become a client for life. I realize this takes a real commitment and a few building blocks of trust. My commitment to our relationship begins in the introduction and discovery process and continues throughout the years you utilize your real estate asset. Our unique discovery process is designed to provide you a foundation into realizing your overall financial goals, by designing a specific home mortgage solution with your long term financial goals in mind. I promise you'll experience a dynamic difference during our process that makes a real impact in your financial structure. You'll be presented mortgage options designed to be a financial tool. A tool enabling you to eliminate your mortgage loan the smartest and easiest way, while maintaining safety, liquidity and a good rate of return along the way. This commitment along with our own direct financing and internal processing operation make my team and company your best choice for your home loan.