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How can I get a copy of my mortgage insurance certificate if B of A refuses to provide to me?

I found a lender who will refinance under HARP 2.0 even with if I have LPMI. My current mortgage is with B of A and I found out that the mortgage insurance is held by PMI Mortgage Insurance Co. and I think it was paid up front. I've paid for the appraisal and supplied the lender with the all necessary documentation they asked for. They need one last piece of information. They need a copy of LPMI certificate from B of A. I was told that's the only way they can request for the transfer of the new certificate. However, B of A has been unable or unwilling to provide this information. I even contacted PMI Mortgage Insurance Co. but they said they cannot give me that information. The request has to be made by B of A. I am at wits end because I have been trying to get a copy from B of A for almost a month now. Today, I was told by B of A that they may not be able to provide me with that information. Basically because I'm not authorized. I'll find out by Thursday. Their PMI dept. is putting another request in for a copy of the certificate. I was told either I will get a copy or be told in writing that they won't provide it to me. What if I can't get a copy of the certificate? It's holding up my refi. Any suggestions on what I should do if B of A doesn't provide me with it. by kenos8_154_892 from Ewa Beach, Hawaii. Sep 17th 2012 Reply

William J Acres (William_Acres)
#74 ranked lender in Arizona - 8,726 contributions

Curious why your having to deal with this rather than your lender.. It's a common courteously and I have yet to hear of a lender who will not release a certificate, even BofA. Think about it?? They are getting a high risk loan off their books... why wouldn't they want to do this??... But if in fact they are not willing to release it, then there's the old saying.. "The squeaky wheel gets the grease"... I would continue up the ladder until you get the cert... I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. 480-287-5714

Sep 17th 2012
Steven Penske (
#13 ranked lender in Hawaii - 3 contributions

I would contact Hawaii Department of Financial Institutions and let them know B of A is refusing to provide this information. I can help you with this if you call me at 808-375-8422Mahalo,Steven PenskeBay EquityMLO#

Sep 17th 2012
Joe Metzler (JoeMetzler)
#1 ranked lender in Minnesota - 4,027 contributions

What do YOU need it for? The lender who "is willing" to refinance should deal with that, not you.

Sep 18th 2012
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