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If Refi Company forgot to include all my creditors to payoff what is my recourse?

by wandayoungmetz833 from Pittsburgh, Pennsylvania. Nov 6th 2015 Reply


Andrea Varvolis (AndreaVarvolis)
#82 ranked lender in Pennsylvania - 20 contributions

Not sure how that's possible, I'd look over it for you and let you know your options.Please give me call.Thanks,Andrea215-272-1157

Nov 6th 2015
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Jesse Stroup (jessestroup)
#195 ranked lender in California - 589 contributions

Sounds like you need to have a talk with your LO and or the manager. You need to sit down and look over the final loan numbers.

Nov 9th 2015
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William J Acres (William_Acres)
#2 ranked lender in Arizona - 7,797 contributions

As I stated in my previous response.. if there were errors, the time to address them was before you signed all the loan doc's.. Part of the closing agents job is to go over the HUD-1 or Closing Estimate line for line showing you exactly how your amount was calculated as well as what is being paid off from the loan proceeds. As far as the amounts being different, typically the closing agent's job is to get payoff's from your creditors, but these payoffs are obtained 1 to 2 weeks before loan doc's are actually produced. If some of the payoffs were to go to credit cards, but you continued to use the credit cards after the closing agent obtained the payoffs, then that would be out of their control. You can contact your closing agent and request a "sit down" and go over the HUD-1/Closing Estimate and see if you can figure out where the discrepancies were, but unless you can prove someone committed loan fraud, i'm pretty sure your going to be stuck with your loan. I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. William J. Acres, Lender411's number ONE lender in Arizona. 480-287-5714 WilliamAcres.com NMLS# 226347

Nov 9th 2015
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Joe Metzler (JoeMetzler)
#1 ranked lender in Minnesota - 3,446 contributions

My guess is none... When calculating a cash out refinance new loan, the easiest way is for the lender to simply give you a big check, and you pay off whomever you want. Sometimes, you MUST pay off someone as part of the transaction to help qualify for the loan. Next, is how much room do you have? By this I mean can you even get a loan big enough to pay off everyone?? If they didn't have to pay off someone to qualify, you would have gotten the difference to pay yourself. Sounds to me like very poor communications between you and the Loan Officer, and is a prime example of why picking a great Loan Officer is so much more important than just refinancing with anyone at your current lender, or the guy "quoting the lowest price". Pick a great, fully licensed Loan Officer instead of an unlicensed application clerk and these things don't happen.

Nov 10th 2015
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