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Mortgage trouble with CENLAR. Help!

My wife and I bought a home in September of 15 in Greer, SC. We have a USDA loan and started with movement mortgage. We were sold to cenlar and that's when the problem started. Our payments went from 925 mo., to 965 to now 1,259. We can't afford this mortgage for much longer. How can we get away from cenlar, get help/advice, and to a company that actually cares?? by DanStauffer05249 from , California. May 16th 2016 Reply


Lorne Harvey (lorneharvey)
#1 ranked lender in Washington - 418 contributions

No one can change the terms of your loan agreement you signed with Movement Mortgage. There must be an issue with the impound/escrow account regarding the taxes and insurance. Although the jump in payment does not sound right. What is the reasoning they have give you regarding the increase?

May 17th 2016
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Larry Gray (lgray_312_247)
#4 ranked lender in California - 1,127 contributions

You state you bought your primary home with a USDA loan, and assuming you still have the original USDA loan purchased by Cenlar, the principle and interest payment on your loan cannot change. I agree with Lorne Harvey in that there must be an issue with the impound/escrow account. You definitely need to call them and find out the reason for the increase and if it is temporary. Best wishes in resolving the matter...that is one heck of an increase in monthly payment.

May 17th 2016
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William J Acres (William_Acres)
#2 ranked lender in Arizona - 7,797 contributions

Something definitely is not right.. The only thing that can change are your taxes and insurance.. principal and interest payments are fixed.. so, if the property taxes increased significantly, then this has nothing to do with who is servicing your loan.. I would call Cenlar and ask for a breakdown of your payment, or call and ask why the payment went up so much.. if it has to do with property taxes, then there's a problem.. If you feel the lender is doing something shifty, then you can contact the CFPB which is a government agency that's there to protect you in situations like this.. I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. William J. Acres, Lender411's number ONE lender in Arizona. 480-287-5714 WilliamAcres.com NMLS# 226347

May 17th 2016
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Michael Garza (michael.garza@rate.com)
#254 ranked lender in Texas - 21 contributions

One reason might be because your property taxes and insurance premiums rose and as a result, your monthly mortgage payment went up as well. Most loan servicers do an escrow analysis once a year, and adjust your monthly payment based on any escrow shortgages. Seeing as you said you closed in 9/15, that is a pretty significant rise. My recommendation would be to review your original HUD-1 statement and compare it to your new mortgage statement and see what changed.

May 17th 2016
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Turns out the county had our property listed as a second property instead of our only property and we never got the 4% break.

May 18th 2016
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Sara Deere (SARAinMO)
#1 ranked lender in Kansas - 488 contributions

I am happy that you found the a solution to the problem. When a company sells a mortgage to a servicer, then property taxes are a very strong reason for a change in payment.

May 19th 2016
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