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should i contact lender?

Hello, I've submitted a application for home loan thru my mortgage broker on the 16th. i haven't heard anything neither has he. he told my its in underwriting but its been 3 business weeks and we haven't heard anything. is it safe for me to contact the mortgage office myself or just wait until my broker hear back? and does it take this long? by bigmel_856_567 from Columbia, South Carolina. Dec 7th 2012 Reply


Christopher Jones (chrisjonesmtg)
#24 ranked lender in Illinois - 31 contributions

It could take that long especially with a broker in that the underwriting is usually done with the end lender vs in houseNot meant to be a knock on brokers in that there are a lot of very good ones. But they don't typically have the underwriting done in house. Our refinances are currently 8 business days in underwriting due to extremely low rates. Purchases are 24-48 hrs for initial approval

Dec 7th 2012
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William J Acres (William_Acres)
#73 ranked lender in Arizona - 8,728 contributions

It really depends on whether your purchasing a home or refinancing.. If your purchasing, you should be asking for a detailed explanation as to why it's taking so long.. You should be freaking out.. If your refinancing, especially HARP refinance, then yes.. There are lenders out there taking 3 to 4 months to get them closed...so it's not unusually to not hear anything in 3 weeks.. But call your broker and ask for the dates.. When was it sent to the lender? When did it hit the underwriter's desk? What is this lender current turn times? etc.. I'm a Broker here in Scottsdale AZ and I only lend in Arizona. If you or someone you know is looking for financing options, feel free to contact me or pass along my information. 480-287-5714 WilliamAcres.com

Dec 7th 2012
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Bert Carpenter (BertCarpenter)
#1 ranked lender in Arizona - 2,300 contributions

A sure fire way to have you loan declined is to start harassing the bank that is underwriting your file, so I don't recommend it. This is a classic reason why you should look to a Mortgage Banker and not a Mortgage Broker. A Mortgage Broker sends the file to the lender for underwriting approval and your file gets in line behind the hundreds of files submitted by your broker and all of his competitors too. A Mortgage Banker actually underwrites the file in house and the underwriters do not look at files from their competitors. We have 24 hour underwriting. That said, there are several reasons why it could be taking so long. HARP loans are notoriously long in underwriting. If you are a solid borrower and this is a purchase, then you need a better explanation from your broker. If you are a refinance, many banks put purchases ahead of refinances because a purchase has an absolute close of escrow date, and a refinance does not. The part that bothers me is that it appears that your broker does not know why it is taking so long or is not willingly sharing that information with you. My advice would be to contact the Manager of the Brokerage for more specific details. ~ Bert Carpenter, The LoansA2z team of NOVA Home Loans ~ Licensed in California and Arizona ~ NMLS 40586 ~ www.LoansA2z.com ~ 888-889-9950

Dec 8th 2012
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Christopher Jones (chrisjonesmtg)
#24 ranked lender in Illinois - 31 contributions

One last thing, to answer your question. You can try the lender but they will likely refer you back to your broker but it is worth a shot.

Dec 7th 2012
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Shon Atabaki (ShonAtabaki)
#49 ranked lender in Washington - 95 contributions

Yes, all very true what Chris has said. I have heard of broker offices having files in underwriting for 30+ days minimum. Next time it may be more beneficial to look for a lending house that has internal underwriters and funds their own loans. Much more control over the process. Much like Chris our approval turn times in house for refinances are about 6-8 business days, and 2 business days for purchase loans.

Dec 7th 2012
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Thanks for taking the time out to reply.So basically give it a shot in email the lender company / either they can update me or refer me back to my broker.can emailing them directly cause any negative move on my part?

Dec 7th 2012
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James Brooks (JamesB)
#10 ranked lender in North Carolina - 2,991 contributions

It also depends on what type of loan you are applying for, if it's Conventional, FHA,VA or USDA.Right now USDA is taking up to 3 weeks.

Dec 7th 2012
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VA Loan.

Dec 7th 2012
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Christopher Jones (chrisjonesmtg)
#24 ranked lender in Illinois - 31 contributions

A VA loan might take slightly longer only in that the appraisal is ordered thru VA directly. The appraisals are taking the longest. However, if you are doing a VA refinance, in most cases you don't need an appraisal. Are you doing the VA IRRRL? This is a streamlined documentation process so without an appraisal my opinion is that your loan should be progressing faster, unless they are requiring an appraisal.

Dec 7th 2012
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Did u hear back, and how long did the process take?

Jun 6th 2021
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